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FAQs - Frequently Asked Questions

  • What are your customer service hours?    

                        Our customer service representatives are standing by to assist seven days a week Mon - Wed 9am - 9pm Thur - Fri 9am - 9:30pm and Sun 9am - 8pm.

  • What payments methods are available online?         

                        We accept all major credit cards online, including VISA, MasterCard, American Express and Discover.

  • What is your return policy?

                       You may return most new, unopened items within 30 days of delivery. We'll also pay the return shipping costs if the return is a result of our error.

  • Is shipping included in the item price?    

                       No, shipping charges are not included in item prices. Shipping is calculated during checkout.