THE KING OF VAPE Privacy Policy
This privacy policy sets out how THE KING OF VAPE uses and
protects any information that you give THE KING OF VAPE when you use this
website.
THE KING OF VAPE is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified
when using this website, then you can be assured that it will only be used in
accordance with this privacy statement.
THE KING OF VAPE may change this policy from time to time by updating this
page. You should check this page from time to time to ensure that you are happy
with any changes. This policy is effective from 4/22/2020.
What we collect
We may collect the following information:
1. Name
2. Address
3. Telephone number
4. Email address
5. Transaction information
6. Credit card or debit card
7. Company history (in conjunction with new account set up)
8. Business license or business verification
a. We collect business verification because we
are a B2B company and only ship to verified businesses. We do keep these
documents on file for our records.
9. Contact information including email addresses, shipping and
billing addresses;
a. For the purpose of billing and shipping
orders, emailing invoices, and order confirmations, return confirmations from
orders that you place on our website www.thekingofvape.com
10. IP Addresses are taken as a security measure for your order to
keep your account safe. We may check the geo tag location to validate at risk
orders.
11. Demographic information such as postcode
12. Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a
better service, and for the following reasons:
THE KING OF VAPE may collect your personal Information when you:
1. Place an order from our website
2. Create an account
3. Return an item
4. Inquire about our products or services or contact customer
service
5. Request our e-juice magazine
6. Sign up for our email updates or other promotional materials
7. Are referred to us through a marketing promotion
Under no circumstances will we give away or sell your personal information to
anyone else for any reason. Any information we gain through our use of
community polls, surveys, cookies, session tracking or anything else, is used
internally and for the sole purpose of making your shopping experience easy and
convenient as possible. If you are on our mailing list and you ask us to remove
you, we will do so immediately, and we will not attempt to sell your
information. We respect your privacy.
How we use your information to contact you:
Emails: When you sign up with an account on our website you are
automatically added as a subscriber to our email marketing list. We send
promotional emails about new products, special offers or other information
which we think you may find interesting using the email address which you have
provided. You can un-subscribe from our Email List at any time by clicking the
Unsubscribe link on each email we send. You can also send us an email
requesting to be un-subscribed to tom@thekingofvape.com.
Cell Phone Texts: If your telephone number is a mobile phone number you will
get texts when you place an order letting you know your order was received. We
also send out special promotions by text during the holiday season or when a
special product comes in or is on sale. You can opt out of the Text messages by
sending “Stop” at any time.
Research and Updates: From time to time, we may also use your information to
contact you for market research purposes, or account updates, or we may contact
you about an order you placed on www.thekingofvape.com. We may contact you by
email, phone, fax, or mail. We may use the information to customize the website
according to your interests. If you do not wish to be included in this type of
communication, please contact our customer support team at tom@thekingofvape.com
Security:
We are committed to ensuring that your information is secure. To prevent
unauthorized access or disclosure, we have put in place suitable physical, electronic,
and managerial procedures to safeguard and secure the information we collect
online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer's
hard drive. Once you agree, the file is added, and the cookie helps analyze web
traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can tailor
its operations to your needs, likes and dislikes by gathering and remembering
information about your preferences.
We use cookies to obtain a variety of information which provides us details
about what product and information interest our visitors the most. Cookies can
also be used to protect your information. If you wish to disable our cookies
from obtaining this information, you can do this on your browser or seek
programs that will allow you to visit our site anonymously without losing most
of the site's functionality.
Overall, cookies help us provide you with a better website by enabling us to
monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than the
data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies
if you prefer. This may prevent you from taking full advantage of the website.
If you are in one of the EU Countries that comply with the GDPR, you will be
given an option to opt out of cookies when you first visit our website. Since
technology is prone to errors it is possible you may not get the cookie consent
when you visit our website. If you believe you did not get the cookie consent
notification and should have; it was most likely due to some programming error.
Please contact us so we can correct the issue at tom@thekingofvape.com.
Links to other websites:
Our website may contain links to other websites of interest. However, once you
have used these links to leave our site, you should note that we do not have
any control over that other website. Therefore, we cannot be responsible for
the protection and privacy of any information which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the
website in question.
Controlling your personal information:
You may choose to restrict the collection or use of your personal
information in the following ways:
You may opt out of all emails, and communications that we do for marketing purposes
by click the Un-subscribe link. You can also send us an email pertaining to
your wishes for how we can use your information and we will
abide. Whenever you sign up for an account on www.thekingofvape.com you
are automatically added as a subscriber to our email marketing list. We will
send promotional emails about new products, exclusive offers, or other
information which we think you may find interesting using the email address
which you have provided.
If you have previously agreed to us using your personal
information for direct marketing purposes, you may change your mind at any time
by writing to or emailing us at tom@thekingofvape.com, or simply click he
unsubscribe link on any of the marketing emails you receive.
We will not sell, distribute or lease your personal information to third
parties unless we have your permission or are required by law to do so. We may
use your personal information to send you promotional information about third
parties which we think you may find interesting if you tell us that you wish
this to happen.
You may request details of personal information which we hold about you under
the Data Protection Act 1998.
If you would like a copy of the information that The King of Vape
is retaining of yours, please send an email to tom@thekingofvape.com.
Or if you wish contact us in writing or by phone:
THE KING OF VAPE
2231 Tamiami Trail
Port Charlotte, FL 33948
If you believe that any information we are retaining of yours is
incorrect or incomplete, please write to or email us as soon as possible at the
above address. We will promptly correct any information found to be incorrect.
THE KING OF VAPE will respond to any such inquiries or complaints within
forty-five (45) days. If you feel THE KING OF VAPE failed to respond or its
response is insufficient or does not address the concern, please contact our
Customer Service Department with your Complaint Direct by phone or email:
tom@thekingofvape.com
Or if you wish contact us in writing:
THE KING OF VAPE
2231 Tamiami Trail
Port Charlotte, FL 33948