FAQs - Frequently Asked Questions

• What are your customer service hours?    

                        Our customer service representatives are standing by to assist seven days a week Mon - Wed 9am - 9pm Thur - Fri 9am - 9:30pm and Sun 9am - 8pm.

• What payments methods are available online?         
  

                        We accept all major credit cards online, including VISA, MasterCard, American Express and Discover.

• What is your return policy?

                       You may return most new, unopened items within 30 days of delivery. We'll also pay the return shipping costs if the return is a result of our error.

• Is shipping included in the item price?    

                       No, shipping charges are not included in item prices. Shipping is calculated during checkout.